SAP Knowledge Base Article - Preview

3661891 - Synchronizing Products stuck due to incorrect configuration in SAP Emarsys while integrating with SAP Commerce Cloud

Symptom

Incorrect configuration in SAP Emarsys Commerce Cloud add-on, specifically the product sync settings, caused the system to continuously run without completing the sync process.


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Environment

  • SAP Commerce Cloud
  • SAP Emarsys

Product

SAP Commerce Cloud all versions ; SAP Emarsys all versions

Keywords

product synchronization, emarsys commerce cloud, incorrect configuration, product URL template, product image domain, unauthorized error, 401 error, integration APIs, demo storefront, external CDN, continuous running, save button loading. , KBA , CEC-SCC-INT-IAPI , Integration APIs , CEC-EMA , SAP Emarsys , Problem

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