3661949 - Missing Country-Specific Address and Bank information for some Countries in SAP SuccessFactors Employee Central

• During implementation, country-specific address information and bank details for some countries
• Example countries: Ivory Coast, Afghanistan, Antigua, Barbuda, Anguilla, Albania, and Armenia were found to be unconfigured.
• These countries are not available in the "Manage Business Configuration" section of the system.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HXM Suite
• SAP SuccessFactors Employee Central

1. Navigate to "Manage Business Configuration."
2. Attempt to configure country-specific address and bank details for Afghanistan, Antigua, Barbuda, Anguilla, Albania, and Armenia.
3. Observe that these countries are missing from the configuration options.

• This is a known limitation where SAP has not delivered reference configurations for certain countries 
• SAP has not delivered reference configurations for Ivory Coast, Afghanistan, Antigua, Barbuda, Anguilla, Albania, and Armenia.

1. Submit an enhancement request via 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.

• Note: Product Managers review enhancement requests via the Customer Community, not through support incidents.

1. Perform manual configuration using the following methods:

• Use "Manage Business Configuration" to set up address information.
• Use "Manage Object Definition" to configure payment information.
• Consult local experts or authorities to gather the necessary information for these configurations.

1. For further assistance with implementation, refer to 2149831- SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]
2. Customers are responsible for manual configurations as no SAP reference exists.

3. If this implementation is urgent for you then please contact correct channels : Partner Delivery Community or SAP Professional Services team.

Note : Guide Country/Region-Specifics for Employee Central  - Chapter:  Additional Country/Region-Specific Home Addresses

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A)  Field Guide: Data Model Field Information for Employee Central -

      Chapter: Addresses

      CSF Guide: Country/Region-Specifics for Employee Central

Q) Where can I get Additional Country/Region-Specific Home Addresses

A) Please refer to Guide - Chapter:  Additional Country/Region-Specific Home Addresses

• All configuration files for Employee Central, for example, master data models, master picklists, as well as country/region-specific files, have moved from the SAP Help Portal to the Software Download Center 
• 3153500 – How to Download Data Models, Picklists and Other Configuration Files for Employee Central – SuccessFactors

• 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
• 2149831- SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]

• 2477238 - How to add new Country Specific configuration to Payment Information Detail object

• 2305691 - Configuration for Country Specific Field in Payment Information UI

• 2293971 - How to change ISOCountryList Name "Picklist" Translation

• 3153500 – How to Download Data Models, Picklists and Other Configuration Files for Employee Central – SuccessFactors
• 3066117 – How to Export Data Models // URL: https://me.sap.com/notes/3066117
• EC Master Data Model (Download): EC-Master_Data_Models.zip

missing country-specific configuration, address information, bank details, SAP SuccessFactors Employee Central, Afghanistan, Antigua, Barbuda, Anguilla, Albania, Armenia, Manage Business Configuration, Manage Object Definition, enhancement request, manual configuration, localization. , KBA , LOD-SF-EC-PER-ADR , Home Adress - Config, Rules, RBP, UI , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC-ADM , Admin Tools (EC Core only) , Problem