SAP Knowledge Base Article - Public

3662080 - How to deactivate "Welcome to the Latest Goal Management" tour in Latest Goal Management UI

Symptom

  • Automatic pop-up message "Welcome to the Latest Goal Management" appears in the Goals Management module for first-time users.

Environment

SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Access the Goals Management module in SAP SuccessFactors Performance & Goals, logging in as a first-time user.
  2. Observe the automatic pop-up message "Welcome to the Latest Goal Management".

Cause

Expected behavior.

Resolution

Currently the functionality to turn off and/or modify the tour information is not possible. Users can skip the tour but we cannot disable the message that appears in the screen.

The tour only shows up once when you logged in and clicked on "Objectives" since the upgrade. It will disappear the next time you click on it again after start/skip button is pressed. There is no way out of the tour but skipping or starting it.

If this is a feature that you would like to see altered, we would advise you to raise an enhancement request. If you’d like to submit an enhancement request, you can do so as outlined in 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me.

Keywords

automatic pop-up, welcome message, goal management, sap successfactors, performance & goals, content not loading, first-time user, module issue, pop-up restriction, loading error, Welcome to the Latest Goal Management, skip tour  , KBA , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Product Enhancement

Product

SAP SuccessFactors Performance & Goals 2505