Symptom
In the People Profile (PP3) screen of SAP SuccessFactors, the attachment name under the National ID Information portlet may exceed the visible box limit, resulting in truncation or overflow.
Environment
- SAP SuccessFactors Employee Central
- Legacy People Profile (PP3) UI
Reproducing the Issue
- Navigate to Employee Profile > People Profile (PP3).
- Scroll to the National ID Information portlet.
- Click Edit or Add Attachment.
- Upload a document with a long filename, e.g.,
National_ID_Verification_Document_India_2025_LongFileNameExample.pdf - Save the changes.
- Observe the display behavior of the attachment name in the portlet is exceeding the box limit.
Cause
The issue where attachment names exceed the visible box limit in the National ID Information portlet of the legacy People Profile (PP3) is due to a UI design limitation.
Resolution
This is a known limit as of legacy pp3. We understand that current behavior is not ideal, however, as we are transitioning to a dynamic public view of profile, a Full Profile that consolidates complete employee data, and enhanced user interactions, the legacy people profile data view is being deprecated.
Keywords
SAP SuccessFactors, Employee Central, People Profile, PP3, National ID Information, Attachment name, Filename truncation, UI limitation, Full Profile view, Document management, Portlet display issue, Legacy UI, Attachment overflow, Text wrapping issue, Profile screen behavior, Attachment visibility, SAP EC portlet, Manage Documents, MDF workaround, UI enhancement, SAP known issue , KBA , LOD-SF-EP-CPP , Configure People Profile , Problem
SAP Knowledge Base Article - Public