Symptom
Hyperlink is not working in Numeric point chart after converting the classic story to Optimized story in SAC
Environment
SAP ANALYTICS CLOUD 2025.14.14
Reproducing the Issue
- Log in to SAC
- Open the affected classic story
- Navigate to File --> Convert to Optimized Design Experience --> Convert + Save As
- Provide the name --> Save
- Open the converted story in view mode
- Click on the hyperlink created on numeric point chart
Notice: The hyperlink is not working and getting warning "Neither hyperlink nor filters are available when the selected dimension does not support filtering."
Cause
• In Classic Story: Hyperlinks with dimension filters are permitted when no dimensions exist in the chart, and the hyperlink will drop the filter if it cannot be created.
• In Optimized Story: Hyperlinks with dimension filters are restricted if the dimension filter cannot be created.
Resolution
Manually turn off the "Apply Selected Dimension As Filter" setting.
- Turn off the setting in the Classic Story mode to prevent the issue.
- If the story migration is already completed, disable the setting in the Optimized Story mode.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
Sac, numeric, point, chart, link, hyperlink, classic, optimized , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
SAP Knowledge Base Article - Public