SAP Knowledge Base Article - Preview

3662380 - Unexplained failover in HANA database due to pacemaker stopping DB and performing takeover

Symptom

  • Unexpected Cluster tool pacemaker stopping the database and performing a takeover.
  • Frequent HANA_CALL timeouts observed in pacemaker or messages logs, such as:
"HANA_CALL timed out after 60 seconds running command 'hdbnsutil -sr_stateConfiguration --sapcontrol=1'".
  • How to begin analysis and identify the root cause of the unexpected Cluster Tool actions.


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Environment

  • SAP HANA High Availability (System Replication, DR, etc.).
  • SUSE HAE/RedHat HAA Pacemaker Cluster Resource Manager in SAP HANA System Replication Environments

Product

SAP HANA, platform edition 2.0

Keywords

hana failover, pacemaker stopping db, hana_call timeout, hana shared filesystem, hana high availability, system replication issue, pacemaker cluster, hana nameserver traces, hana database takeover, hana troubleshooting. , KBA , HAN-DB-HA , SAP HANA High Availability (System Replication, DR, etc.) , BC-OP-LNX-RH , Red Hat Linux , BC-OP-LNX-SUSE , SUSE Linux , Problem

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