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3662387 - Error: "BW System ... returned 'DATA_ACCESS_PROBLEMS' ... Error while retrieving data: ...INVALID_DATA_PROVIDER_HANDLE" when refreshing webi report based on Bex query

Symptom

  • When refreshing webi report based on Bex query, the below error appears:

    "BW System xxx returned 'DATA_ACCESS_PROBLEMS'. Message= Characteristic xxx has no master data for "#EMPTY_SELECTION_STATE#" or you do not have authorizations Error while retrieving data: INVALID_DATA_PROVIDER_HANDLE: INVALID_DATA_PROVIDER_HANDLE

  • Executing same query in RSRT is working fine.
  • No ST22 dumps.
  • In transaction SM21, the below error is displayed:
    "Transaction canceled 00 001 (Incompatible Call Rejected, see note 2295840; Called Incompatible Function: BICS_PROV_SET_STATE CPROG: SAPJCo31 DEST: custom_290844f4-9c18-496f-b138-d6db8d5a2292_9) "


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 2025
  • SAP BusinessObjects Business Intelligence Platform (BI) 4.X
  • Web Intelligence
  • S/4HANA

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

rfc, unable, not working, failing, fail, throw, rejected, blocked, 4.2 , KBA , BI-RA-WBI , Web Intelligence , BC-MID-UCO , Unified connectivity tooling , Problem

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