3662429 - Sales Quote Item Shows Status "Item Statistical or Ignored" and Pricing Error Occurs

When processing a Sales Quote, the following error appears: "Pricing was processed with errors". Additionally, some conditions in the Item Pricing are displayed with the status: "Item Statistical or Ignored".

• SAP Sales Cloud Version 2
• SAP Sales and Service Cloud Version 2

1. Open the navigation menu.
2. Select Sales Quotes view.
3. Open the affected Sales Quote.
4. Observe that some conditions under the Total Pricing section are displayed with the status: "Item Statistical or Ignored".

This behavior occurs if the item is not pricing-relevant. Typical scenarios include:

• The Item Type is configured as non-pricing-relevant.
• The item is a text-only entry without a Product ID.

In these cases, the system does not trigger internal pricing for the item.

To make the item type pricing-relevant, follow these steps:

1. Go to User Menu.
2. Navigate to Settings > All Settings.
3. Under Sales Quotes, select Item Types.
4. Turn On the Pricing Relevant switch to enable pricing process for the item type.

• Refer to: SAP Help Portal - Sales Order: Configure Item Types
• Refer to: SAP Help Portal - Sales Quote: Define Item Types

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