3662568 - Error 406 in CPI Prevents Service Confirmation Creation in S/4HANA

• After approving a Time & Material Journal record in SAP FSM, the confirmation is not reflected in the corresponding Service Order in SAP S/4HANA.
• The iFlow “Replicate Confirmed Service from SAP Field Service Management to SAP S/4HANA” in SAP Cloud Platform Integration (CPI) fails with the following error message:
  • Error: com.sap.gateway.core.ip.component.odata.exception.OsciException: Not Acceptable : 406 : HTTP/1.1

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Field Service Management (FSM)
• SAP Cloud Platform Integration (CPI)
• SAP S/4 HANA Public Cloud (S/4)
• SAP S/4 HANA Private Cloud (S/4)

Field Service Management, FSM, S/4 HANA, Private Cloud, OnPremise, Public Cloud, Service Order, Service Confirmation, CPI, Replicate Confirmed Service, EMME, TimeEffort, Mileage, Material, Worktime, Consumption, 406, error, consumption, warning , KBA , CRM-S4-INT-FSM , S4CRM: Service Integration with Field Service Mgmt , CRM-S4-INT-FSM-2CL , S4CRM: Service Integration with Field Service Mgmt (PubC) , Problem