SAP Knowledge Base Article - Public

3662800 - Pre-screening question shows additional or unwanted text

Symptom

Unwanted text appears under prescreening questions for external applicants applying for job requisitions

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Apply to a job with a pre-screening question
  2. Notice additional or unwanted text after the question 

Cause

The question on the Job Requisition has a description, which is being appended to the Question

Resolution

  1. Open the Job Requisition and locate the affected Pre-Screening question
  2. Under actions for the Question, select "Show Description" 
  3. Remove the text from the Description field and save the Job Requisition
  4. The affected Job Requisition(s) will need to be unposted and reposted to take effect for new applicants

Keywords

prescreening questions, unwanted text, external applicants, job requisitions, sap successfactors recruiting, candidate experience, description field, job requisition settings, remove text, un-post job, re-post job , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting all versions