Symptom
In the email notification: "Notify Calibration Rating Changes during Session Finalization" Talent Flag rating changes show IDs instead of labels under "Old value", "New value" columns.
Environment
SAP SuccessFactors Calibration/Succession Management 2505
Reproducing the Issue
- Enable email notification: "Notify Calibration Rating Changes during Session Finalization" and use token: [[RATING_CHANGES]]
- Change Talent Flag ratings in a Calibration session
- Finalize the Calibration session
- Check the received email notification: Talent Flag rating changes show numbers instead of labels under "Old value", "New value" columns
Cause
This is Expected system behavior since Talent Flag has no ratings, but standard elements which can be configured as picklist, and the value column stores the option ID instead of value.
Resolution
If this is a feature that you would like to see altered, please raise an enhancement request.
Please see the following KBA - 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me which outlines the process of raising an enhancement request.
You may give feedback directly to the Product team via the Customer Community.
To have your idea considered and voted on, and to track the interest of others, please visit Improvement Request Lists - Customer Influence.
See Also
Keywords
SAP Knowledge Base Article - Public