Symptom
You see that the Region Paris is Flagged as Obsolete (75 - Paris (OBSOLETE)).
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Customer work center
- Go to Accounts view
- Select New Account
- Select fields "Country/Region - FR - France" and "State - 75 - Paris (OBSOLETE)"
Cause
The ISO standard organization has changed the ISO code for France/Paris from "75" to "75C", leaving the code 75 without content.
There could be a huge amount of documents stored in region code 75, by deleting the code 75 would lead to inconsistencies.
Resolution
We have delivered a new code 75C - Paris and changed the textual description of code 75 - Paris (OBSOLETE).
1. Go to Business Configuration work center
2. Select Overview
3. Search for Activities "Regions" and Open
Here you can change the code 75 - Paris (OBSOLETE) and maintain the 75C - Paris to active for future use in documents.
Having both codes, 75 and 75C, active will lead to doubled entries in the selection list for regions. Therefore, we recommend you to maintain and activate code 75C in order to only use the currently valid code 75C - Paris.
Keywords
Account, Paris, France, Obsolete, 75C, 75, New Account, Region, Obsolete, ISO Code , KBA , LOD-CRM-ACC , Account , Problem
SAP Knowledge Base Article - Public