SAP Knowledge Base Article - Public

3662988 - Region Paris is Flagged Obsolete

Symptom

You see that the Region Paris is Flagged as Obsolete (75 - Paris (OBSOLETE)).

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Customer work center
  2. Go to Accounts view
  3. Select New Account
  4. Select fields "Country/Region - FR - France" and "State - 75 - Paris (OBSOLETE)"

Cause

The ISO standard organization has changed the ISO code for France/Paris from "75" to "75C", leaving the code 75 without content.

There could be a huge amount of documents stored in region code 75, by deleting the code 75 would lead to inconsistencies.

Resolution

We have delivered a new code 75C - Paris and changed the textual description of code 75 - Paris (OBSOLETE).

1. Go to Business Configuration work center

2. Select Overview

3. Search for Activities "Regions" and Open

Here you can change the code 75 - Paris (OBSOLETE) and maintain the 75C - Paris to active for future use in documents.

Having both codes, 75 and 75C, active will lead to doubled entries in the selection list for regions. Therefore, we recommend you to maintain and activate code 75C in order to only use the currently valid code 75C - Paris.

Keywords

Account, Paris, France, Obsolete, 75C, 75, New Account, Region, Obsolete, ISO Code  , KBA , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions