SAP Knowledge Base Article - Public

3663228 - Not able to change print profile settings for print queue

Symptom

  • Cannot change any print profile settings in the print queue->print profile

Environment

  • SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  • Create print queue in Fiori App "Maintain print queues".
  • Select the created print queue and click on the button "Manage print profiles".
  • No detail print settings show.

    The correct screen should be like:

Cause

  • Printer setting is not finished in the SAP cloud print manager.

Resolution

  • Start SAP Cloud print manager and create new connection to the S/4HANA Cloud system.
  • Select the print queue you wan to change the print profile settings.Then select from menu bar Print queue->Queue options.
  • Select option "Send to printer", then select a proper printer from pull down menu.
  • Click on button "PDF settings".Make sure the option "Ignore print profile" is not selected


  • Make sure the selected printer is working well.

See Also

3200872  How to start/stop using print profile in app Maintain Print Queues

Keywords

KBA , BC-CCM-PRN-OM-PQ , S/4HANA Output Management Print Queues , Problem

Product

SAP S/4HANA Cloud Public Edition 2508

Attachments

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