3663437 - Contact Information does not show all fields in Edit Mode in Latest People Profile - 2H 2025

You enabled the Latest People Profile Edit and History version and noticed that when Editing contact information not all fields shows to be edited, however the fields appears in View mode.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP SuccessFactors Employee Profile
• SAP SuccessFactors HCM Suite
• Latest People Profile

After enabling Edit and History for Latest People Profile on Configure Latest People Profile

1. Go to user Profile
2. Open Contact Information block
   
   Result: Note all fields for Phone info appears correctly

Now click Edit and check that not all fields appears to be edited.

This is currently a defect for 2H Release.

Engineering team confirmed there will be a fix for this behavior on 1H 2026.

Workaround: Please consider import contact information in order to add data for additional fields in contact information block which is not appearing in Edit Ui.

latest, people, profile, KI2H2025, contact, info, phone, email, block, portlet, UI, edit, screen, fields, missing, hide, not, working, unable, add, data, custom, change, PPX, ECT-261618 , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error

SAP SuccessFactors Employee Central 2511 ; SAP SuccessFactors HCM Suite all versions