SAP Knowledge Base Article - Public

3663460 - Activation fails for Custom add on after Transport with error message  PDI authorization removed for the user.

Symptom

The following errors can be seen on the logs after activating the transport in the Target tenant. 

Activate 1 Deploying add-on solution YABCDEFGH_

Activate 1 Failed to deploy add-on solution  YABCDEFGH_
Activate 1 PDI authorization removed for the user.

Environment

Cloud for Customer. 

Reproducing the Issue

  1. Work Center: Administrator -> Transport Management
  2. Open the effected Transport Request. 
  3. Activate 
  4. Activation fails and you can see in the logs the error message  'PDI authorization removed for the user.'

 

 

 

Cause

-> The issue could be the status of the solution being transported - this must be In-Development" or "Assembled" solution(s).  and not deployed 

-> The Solution status in the target and source tenant cannot be 'In development' in both Tenants.  The status  must be 'Deployed in the target tenant' and 'Assembled' in the Source tenant. 

-> There cannot be a production bug fix open in the solution.

Resolution

You must ensure the correct status of the PDI solution before transporting the transport request.

You must ensure there are no Production bug fix's open in the solution in the target tenant

Keywords

UTM, Transport, Unified Transport Management, Activate, PDI, Add On, authorization removed. , KBA , AP-RC-BDS-LM , ByDesign Studio Lifecycle Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2508