SAP Knowledge Base Article - Public

3663489 - Impact of U.S. Federal Government Shutdown 2026 on E-Verify Integration- Onboarding

Symptom

During a U.S. federal government shutdown, attempts to create E-Verify cases in SAP SuccessFactors Onboarding and Onboarding 1.0 result in error messages. Despite the error, an E-Verify process record is still created in the system. These cases may appear as "Overdue" but are not truly overdue.

Environment

  • SAP SuccessFactors Onboarding

Cause

US government temporary shutdown

Resolution

This behavior is expected during a federal government shutdown due to the temporary unavailability of E-Verify services. Once services resume, customers must take the following actions to ensure compliance:

  • Access each E-Verify case that was attempted during the shutdown period.

  • Manually resubmit each affected case to E-Verify.

  • Disregard any "Overdue" status shown in Onboarding or Onboarding 1.0, as these are system-generated and not reflective of E-Verify’s actual status.

  • No monitoring of E-Verify case status is required during the shutdown.

SAP will continue to provide updates and reminders when E-Verify services are restored.

See Also

https://community.sap.com/t5/human-capital-management-blog-posts-by-sap/impact-of-a-u-s-federal-government-shutdown-on-e-verify-february-16-2026/ba-p/14329481#M9729

Keywords

everify, I9, government, shutdown, onboarding, 1.0, bixZ, E-Verify, EVerify , KBA , LOD-SF-OBX-EVF , Everify , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions