3663489 - Impact of U.S. Federal Government Shutdown on E-Verify Integration- Onboarding

During a U.S. federal government shutdown, attempts to create E-Verify cases in SAP SuccessFactors Onboarding and Onboarding 1.0 result in error messages. Despite the error, an E-Verify process record is still created in the system. These cases may appear as "Overdue" but are not truly overdue.

• SAP SuccessFactors Onboarding
• SAP SuccessFactors Onboarding 1.0

US government temporary shutdown of state services 

This behavior is expected during a federal government shutdown due to the temporary unavailability of E-Verify services. Once services resume, customers must take the following actions to ensure compliance:

• Access each E-Verify case that was attempted during the shutdown period.

• Manually resubmit each affected case to E-Verify.

• Disregard any "Overdue" status shown in Onboarding or Onboarding 1.0, as these are system-generated and not reflective of E-Verify’s actual status.

• No monitoring of E-Verify case status is required during the shutdown.

SAP will continue to provide updates and reminders when E-Verify services are restored.

Impact of a U.S. Federal Government Shutdown on E-... - SAP Community

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