SAP Knowledge Base Article - Preview

3663524 - Restricting Product Creation From The Opportunity Detailed View

Symptom

  • Users can create Products from the Opportunity detailed view, even when business role restrictions are applied for access in Product.service.  
  • The "+" icon for product creation is visible in the Opportunity detailed view but correctly hidden in the Product OWL view.  
  • The requirement is to restrict Product creation by hiding the "+" icon in the Opportunity detailed view for specific roles.  


Read more...

Environment

  • SAP Sales Cloud And SAP Service Cloud Version 2
  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Guided Selling, Opportunity view, restrict product creation, "+" icon visibility, Page Layout configuration, Adaptation Mode, business role access, Product.service restrictions, Opportunity access rules , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , CEC-CRM-IAM , Identity and Access Management for SAP Sales/Service Cloud , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.