SAP Knowledge Base Article - Public

3663548 - PI Count Document ID and Count Task ID not visible in Monitoring View

Symptom

During Physical Inventory processing, under Monitoring: By Work view, does not display the PI Count Document ID and Task ID as expected.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Physical Inventory work center.
  2. Go to Monitoring view.
  3. Observe that there are  Approve Count Results without PI Count Document ID and Count Task ID displayed on the screen.

Cause

Count indicator is not updated for the products.

Resolution

It is necessary to recount the products that are facing the issue in order for the PI Count Document ID and Count Task ID to become visible.

Keywords

pi count document id, count task id, monitoring view, physical inventory processing, approve count results, missing ids, recount products, count indicator, improper handling , KBA , AP-PIP , Physical Inventory Processing , How To

Product

SAP Business ByDesign all versions