Symptom
There is a need to enable OpenText Integration configuration in provisioning.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Access to the company provisioning
- Go to company settings and search for "Enable OpenText Integration"
- Verify if the option is uncheck
Resolution
It will need access to provisioning in order to check this configuration.
Provisioning access is not allowed for customers. Please contact your implementation partner or Product Support to enable this option.
Note: When checking this option all newly uploaded documents are stored in OpenText.
If you want product support to help you with this you will need to provide the next information:
- Company ID:
- "<Customer name> Understand that after enabling this option all newly uploaded documents will be stored in Opentext."
For more information about this configuration you can check the next help guide: Enabling Document Management | SAP Help Portal
See Also
Help guide: Enabling Document Management | SAP Help Portal
Keywords
Opentext, successfactors, integration, provisioning , KBA , LOD-SF-PLT-DOC , Document Management , How To
SAP Knowledge Base Article - Public