Symptom
There is a difference in the font styling of the job requisition postings after RTE update where the RMK font styling set up in CSB is not visible.
Environment
SAP SuccessFactors Recruiting Management, Recruiting Marketing.
Reproducing the Issue
Here are the following test cases that we have done over the demo instance:
- If the font = verdana (which is the default one) in RCM then in RMK the job layout font for that particular page will be displayed.
- If the font = verdana (which is the default one) in RCM then if No job layout is applied for that particular job req then Global site font under CSB is applied.
- Job layout font overrides the Global font under the Job details page for that particular job layout token (if RCM has verdana while posting)
- If the font is not default font i.e.,(if it is not Verdana in RCM) then the font which is present in RCM will be displayed irrespective of the font that you have set up in the CSB. Even if you change the font back to Verdana in RCM – unpost and repost the job RMK font is not displayed.
Note: If you donot select specific styling in RCM side , the font selected in CSB will be applied as per above findings.
Cause
This difference is seen post Rich Text Editor rollout.
Resolution
The code fix is expected to be deployed in the upcoming release.
Note: The code fix will not correct existing postings but the automatic date rolling process (every 28 days) on the RMK side will fix the issue automatically.
See Also
Keywords
Font style, career site, Recruiting marketing, RMK career site, RTE, Rich text editor , KBA , LOD-SF-RMK-INT , Int with RCM, Data Mapping, AwLi, Multilocation posting , Problem
SAP Knowledge Base Article - Public