SAP Knowledge Base Article - Preview

3663694 - CDC IdentitySync: Dataflow stopping intermittently with heartbeat threshold error in SAP Customer Data Cloud

Symptom

  • Dataflow job(s) has "stopped" status intermittently in the Dataflow Job History
  • Notification e-mail may be sent to the configured e-mail contact
  • Error message: "Your ETL job has stopped. Cause: Job exceeded heartbeat threshold. LastUpdateTime = MM/DD/YYYY HH:MM:SS, TimeNow = MM/DD/YYYY HH:MM:SS, Threshold = 15 minutes".


Read more...

Environment

  • SAP Customer Data Cloud
  • Platform Extensibility (IdentitySync, Webhooks, Extensions)
  • Dataflows (IdentitySync)

Product

SAP Customer Data Cloud all versions

Keywords

gigya, CDC, dataflow, heartbeat threshold, etl job stopped, sap customer data cloud, dataflow error, job, stopped, ETL, heartbeat, threshold , KBA , CEC-PRO-EXT , Platform Extensibility (IdentitySync, Webhooks, Extensions) , Known Error

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.