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3663728 - Mashups In SAP Sales Cloud Mobile App Require SSO Credentials To Be Entered Again

Symptom

Users accessing mashups within the SAP Sales Cloud mobile app are prompted to re-enter their SSO credentials, even though they have already signed into the app using SSO.


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Environment

SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Sales Cloud mobile app all versions

Keywords

sap sales cloud, mobile app, custom workcenters, sso login, stay signed in, cookie sharing, ios, android, authentication issue, session persistence, mashup login prompt , KBA , CEC-CRM-MOB-ADM , Mobile Administration for SAP Sales/Service Cloud , Problem

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