3663758 - General Display Name setting updates not reflected in Latest Applicant Workbench - Recruiting Management

When updating the "General Display Name" settings (e.g. from Last Name, First Name to First Name Last Name), applications created prior to the change do not reflect the updated display format in the Latest Applicant Workbench.

However, in the Legacy Applicant Workbench, the candidate application names are displayed correctly based on the updated settings.

Latest Applicant Workbench:

Legacy Applicant Workbench:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Recruiting Management

1. Enable adoption of General Display Name
2. Access the New Applicant Management Experience
3. Observe the display name format for internal candidates who applied before and after the change in settings

Engineering Team confirmed that this behavior is a limitation in the Latest Applicant Workbench.

Updates to the General Display Name settings (e.g. changing from Last Name, First Name to First Name Last Name) are only applied to new candidates created after the configuration change. Candidate applications that were created prior to the update will not reflect the new display name format in the Latest Applicant Workbench.

3340377 - Adoption of General Display Name in Recruiting - Recruiting Management

candidate name, general display name, format inconsistency, internal candidates, new applicant management experience, sorting, UXR , KBA , LOD-SF-RCM-APP-LWB , Latest applicant WorkBench , Problem