SAP Knowledge Base Article - Public

3663792 - OCOC section rating scale is displayed as stars/slider instead of dropdown when Latest Form Experience is enabled - Performance Management

Symptom

When the latest experience of Performance Management forms is enabled and OCOC section is configured with a 1-5 rating scale, the rating scale is displayed as stars/slider instead of dropdown.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Enable the latest experience of Performance Management forms in Performance Management Feature Settings
  2. Open a PM form including OCOC section with 1-5 rating scale
  3. Observe that the rating scale is displayed as stars/slider instead of dropdown

Resolution

When Latest Form Experience is enabled, please add the below setting after the <matrix-grid-id><![CDATA[howvswhat_matrix_grid_report]]></matrix-grid-id> element in the OC summary section XML. Please launch a new form after making the changes.

<comp-scale show-value="false">
        <fm-sect-scale show-value="false">
          <scale-source>2</scale-source>
          <scale-id><![CDATA[Competency]]></scale-id>
          <scale-type><![CDATA[DROPDOWN]]></scale-type>
        </fm-sect-scale>
</comp-scale>
<obj-scale show-value="false">
        <fm-sect-scale show-value="false">
          <scale-source>2</scale-source>
          <scale-id><![CDATA[Objective]]></scale-id>
          <scale-type><![CDATA[DROPDOWN]]></scale-type>
       </fm-sect-scale>
</obj-scale>

Note: As a customer, you don't have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner or Account Executive. For any non-implementation tasks, contact Technical Support.

Keywords

rating scale, dropdown, star, slider, display, latest form experience, ococ, section, objective, competency , KBA , LOD-SF-PM-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors Performance & Goals all versions