Symptom
When the latest experience of Performance Management forms is enabled and OCOC section is configured with a 1-5 rating scale, the rating scale is displayed as stars/slider instead of dropdown.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Enable the latest experience of Performance Management forms in Performance Management Feature Settings
- Open a PM form including OCOC section with 1-5 rating scale
- Observe that the rating scale is displayed as stars/slider instead of dropdown
Resolution
When Latest Form Experience is enabled, please add the below setting after the <matrix-grid-id><![CDATA[howvswhat_matrix_grid_report]]></matrix-grid-id> element in the OC summary section XML. Please launch a new form after making the changes.
<comp-scale show-value="false">
<fm-sect-scale show-value="false">
<scale-source>2</scale-source>
<scale-id><![CDATA[Competency]]></scale-id>
<scale-type><![CDATA[DROPDOWN]]></scale-type>
</fm-sect-scale>
</comp-scale>
<obj-scale show-value="false">
<fm-sect-scale show-value="false">
<scale-source>2</scale-source>
<scale-id><![CDATA[Objective]]></scale-id>
<scale-type><![CDATA[DROPDOWN]]></scale-type>
</fm-sect-scale>
</obj-scale>
Note: As a customer, you don't have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner or Account Executive. For any non-implementation tasks, contact Technical Support.
Keywords
rating scale, dropdown, star, slider, display, latest form experience, ococ, section, objective, competency , KBA , LOD-SF-PM-FRM , Forms & Templates , Problem
SAP Knowledge Base Article - Public