SAP Knowledge Base Article - Public

3663866 - How to identify the owner of a scheduled report in the legacy report distributor tool

Symptom

  • The legacy report distributor tool does not display the name of the user who originally scheduled a report.
  • Attempts to retrieve the username from the backend only provide encrypted data.
  • Scheduled jobs created by inactive users result in empty reports.

Environment

  • Report Distributor (Advanced Reporting, ORD)

Reproducing the Issue

  1. Access the legacy report distributor tool.
  2. Attempt to identify the owner of a bundle report.
  3. Observe that the owner’s name is not displayed in the user interface

Cause

  • The Legacy Report Distributor tool does not store or display the name of the user who scheduled a report in a retrievable format.

Resolution

There is no direct option within Report Distributor to fetch the owner details of a bundle.

As a workaround, you may reach out to the SAP SuccessFactors Support Team, who can help retrieve these details through backend analysis. Please note, however, that if a bundle was created by a user but never executed, it is not possible to identify the owner from SAP SF Support team too, as no execution logs are generated or associated with that user from backend too. 

See Also

Keywords

legacy report distributor, scheduled report owner, encrypted user data, inactive user bundles, report distributor tool, report scheduling, bundle owner identification, advanced reporting, ORD, report center, execution logs, admin account recommendation, report scheduling limitation , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , How To

Product

SAP SuccessFactors HCM Suite 2511 ; SAP SuccessFactors Platform 2511