SAP Knowledge Base Article - Public

3663883 - You have received a notification regarding a Goods and Services Receipt and want to know why: "Complete Document ABCD".

Symptom

You have released a new Goods and Services Receipt (GSR) and have received by E-Mail a task regarding the same GSR.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Select the Work Center Goods and Services Receipts.
  2. Select the view Purchase Orders to Be Delivered .
  3. Select a Purchase Order and click "New Goods and Services Receipt".
  4. After maintaining the necessary data, you Post the document.

Cause

You have saved the document before posting it.

When a user saves a draft Goods and Services Receipt, the system assigns the status In Preparation and creates a task to complete the GSR.

This type of task always has medium priority. The due date is one week after creation.

Resolution

To respond to this task, choose one of the following courses of action:

  • Open and complete the GSR. When you post the GSR, the system closes the task and removes it from your worklist. To complete the task:

    • Open the goods and services receipt editor by clicking the subject of the task or clicking Edit.

    • To check the consistency of the goods and services receipt, click Check.

    • Add missing data or make changes, where necessary.

    • To release the completed GSR, click Post.

  • Cancel the goods and services receipt.

    If you cancel the goods and services receipt, the system cancels the task and removes it from your worklist.

Also, the attributes of this task type are fully predefined and cannot be configured. 

See Also

Business Task Management

Goods and Services Receipt and Goods Return Processing.

Keywords

Goods and Services Receipt; Task; Complete the Document , KBA , SRD-SRM-GSA , Goods and Service Aknowledgement , Problem

Product

SAP Business ByDesign 2508