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SAP Knowledge Base Article - PreviewSymptom
After merging Accounts, the Primary Contact of non surviving record in activities (e.g. Appointments, Tasks, Phone calls) is overwritten by a new Primary Contact.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
primary contact, customer merge, business partner merge, appointments, activities, scoping question, party re-determination, redetermination, surviving, non-surviving, take over, overwrite, overwritten , KBA , LOD-LE-BP-MRG , Business Partner Merge , How To
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