SAP Knowledge Base Article - Preview

3664174 - Microsoft 365 Email provider configuration fails with 500023 Provider error in SAP Customer Data Cloud

Symptom

  • Email provider configuration Test e-mail fails with Provider error
  • Error code: 500023
  • Error message: "Provider error"


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Environment

  • SAP Customer Data Cloud
  • Email providers

Product

SAP Customer Data Cloud all versions

Keywords

gigya, email provider, provider error, 500023, Microsoft Graph, permissions, SAP Customer Data Cloud, email, SMTP, Microsoft 365, console, CDC , KBA , CEC-PRO-SYS , System (Network, Performance, SMTP, Rate Limits, Latency) , Known Error

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