3664242 - Unable to tag a user in a comment in the story and getting the warning "We can't find the person you're looking for, please ensure the story has been shared with them." in SAP Analytics Cloud (SAC).

When trying to tag a user in a comment in the story, getting the warning "We can't find the person you're looking for, please ensure the story has been shared with them." in SAC

SAP Analytics Cloud 2025.14.17   

1. Login to SAC
2. Open the Story
3. Click on the more options (three dot) of any widget use in the story.
4. Navigate to More Options > Add> Comment
5. Adding comment by tagging any user.

Notice: Warning" We can't find the person you're looking for, please ensure the story has been shared with them. "

The story is not share with the user.

Share the story with the specific user.

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sac, error, user, tag, comment , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem