3664282 - Created By Field in Account/Contact Data Source Displays Only Technical ID in Design Stories

When creating a story using the Account and Contact data sources, the Created By field only displays the technical user ID. The user name is not available directly in these data sources.

• SAP Sales Cloud Version 2
• SAP Sales and Service Cloud Version 2

1. Click on the User Menu.
2. Select Settings > All Settings.
3. Open the Design Story.
4. Create a New Story.
5. Add the Account and Contact data sources.
6. Add fields such as Account and Created By.
7. Observe that the Created By field shows only the technical ID, not the user name.

The Created By name field is not included in the Account and Contact data sources. These data sources only provide the technical ID of the user.

To display the Created By name, you need to perform a join with the User data source or analytical model.

The user name must be retrieved from the User data source, as the Created By name will not be available directly in the Account or Contact data sources.

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