SAP Knowledge Base Article - Public

3664326 - System update banner appears in Sap Analytics Cloud after QRC3

Symptom

  • After the Q3 update in SAP Analytics Cloud (SAC), a system banner appears at the top of the SAC interface.
  • Users seek a way to systematically remove or permanently hide the banner.

Environment

  • SAP Analytics Cloud 2025.14.17

Reproducing the Issue

  1. Login SAC.
  2. System banner appears in SAC Home page.

Cause

  • The banner is a system notification from SAP, designed to communicate maintenance information and highlight new features introduced during updates.

Resolution

  1. Confirm that the system update banner cannot be permanently deleted or disabled via system settings.
  2. Inform users that the banner can only be temporarily dismissed by clicking the 'X' button directly on the banner.
  3. Note that the banner will reappear with subsequent updates, as it is tied to version upgrades.
  4. Refer users to the official SAP documentation for further details:

See Also

Keywords

sap analytics cloud, sac system banner, update notification, banner reappears, quarterly updates, system notification, dismiss banner, version upgrade, maintenance information, sac administration , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud all versions