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3664378 - Discrepancies in record counts when generating Learning History reports in SAP SuccessFactors Learning

Symptom

Discrepancies in the number of records when executing Learning History report of completed courses in the SAP SuccessFactors Learning Management System. The same report, when executes on different dates with the same completed date rage filter, shows an increasing number of records.

Example:

  • Report executed on October 1, 2025, with filters (Completed Date From: September/01/2025, Completed Date To: September/30/2025) contains 1,220 records.
  • Report executed on October 5, 2025, with the same filters contains 1,230 records, showing a difference of 10 records.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

sap successfactors learning, learning history csv report, discrepancies in record counts, completion date, last update time, report reliability, compliance reporting, record count differences, sap lms reporting issue, learning history report , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

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