SAP Knowledge Base Article - Public

3664383 - No new credit check of released documents on the same day in SAP S/4HANA Cloud Public Edition

Symptom

A credit blocked sales order is released. On that day the user delivers the order. There is no new credit check on the delivery, it shows in "Released" credit status. Post Goods Issue (PGI) can also be performed.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create sales order, which fails on the credit check and gets blocked credit status.
  2. Release the credit block for the sales order.
  3. Create a delivery document or perform PGI for the sales order.
  4. Observe that the system does not block the document again during delivery creation or PGI.

Cause

To avoid performing new credit checks on already released sales orders or deliveries within the same day, if a sales order is released but its value has not been changed, subsequent documents created with reference to the sales order will not undergo a credit check.

Resolution

To trigger a credit check for subsequent documents of a sales order, avoid generating them on the same day. 

Keywords

SAP S/4HANA Cloud Public Edition, Sales order, Delivery, Post goods issue, PGI, Credit check, Credit block, Release, Subsequent document, Same day, Day, Trigger , KBA , SD-BF-CM-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions