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3664391 - Error "There were problems getting attachment data" while the candidate submit the UK Starter Checklist - Onboarding

Symptom

  • Error message "There were problems getting attachment data" appears when attempting to submit the UK Starter Checklist form after selecting "Yes" for the 'Do you have a P45' question.
  • Error code in dev tool: "COE_GENERAL_SERVER_FAILURE""[COE0019] Error occurred while fetching attachments with name P45".


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

UK Starter Checklist, p45 attachment error, onboarding, coe_general_server_failure, compliance task, vendor configuration, DMS integration, error fetching attachments, provisioning settings, opentext integration, P45, attachment error, Compliance Task, Document Management Services, OBX, DMS, UK, Enable OpenText Integration , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

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