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3664401 - integration center job failure due to feature toggle causing NullPointerException

Symptom

  • Integration Center (IC) job failure with the error message: "NullPointerException: Failed due to - Cannot invoke 'java.lang.Throwable.toString()' because the return value of 'com.successfactors.errorcodesystem.bean.ModuleError.getException()' is null."
  • Error encountered: "Cannot write null body to file: outbound/employee_connection/EmpJob.txt.pgp."
  • The issue observed ON DC 33 and DC 66

NOTE: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors HCM Suite

  • Integration Center Job

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Platform all versions

Keywords

integration center, IC job failure, NullPointerException, storageType = F, feature toggle, DC66, DC33, SAP SuccessFactors, error codes, job processing failure, file output, SFINT-20643, error. , KBA , LOD-SF-INT-INC-JOB , Integration Center Job , Problem

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