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3664417 - External Time Data is not created when Clock-In/Clock-Out record is updated

Symptom

  • There is a Save Rule configured for the External Time Data object that triggers an alert under 'Processing Paired Time Event' when the 'Start Date' and 'End Date' are not equal. 
  • After the Clock-In/Clock-Out record is updated, External Time Data is not created.


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Environment

  • Clock In/Clock Out

Keywords

KI1H2025, TIM-53976, external time data, clock-out missing, time event pairing, save rule, time tracking, Processing Paired Time Event , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , Known Error

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