Symptom
- User manually deactivated in Learning by a Learning Administrator remains active on BizX and the Learning cards are still available on the BizX home page. The manager sees this team member's pending Learning cards on the BizX home page.
- User has multiple employments, and one or some user IDs in Learning were manually deactivated by a Learning Administrator, while the accounts remain active on BizX. For the accounts that were inactivated in Learning, the Learning cards are still available on the BizX home page, and the managers see the team members’ pending Learning cards on the BizX home page.
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Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Learning
Product
SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Learning all versions
Keywords
learning, manager, pending, task, inactive, user, home, page, assignment, card, data, synchronization, manual, deactivation, user, connector, clean, plan, profile, active, account , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem
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