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3664854 - Challenges of AI-Generated content across locales and language sensitivity

Symptom

When interacting with AI-generated content within the AI-assisted writing experience

1. Locale Mismatch – English (UK) not fully supported

  • When the user’s locale is set to English (UK), the AI-generated suggestions default to English (US) spelling and grammar conventions.
  • Example:   Input: “organise” (UK spelling), AI Suggests "organize" (US spelling) 

2. Inappropriate or Sensitive words not accepted\

  • Certain words when used in neutral or non-harmful contexts, are flagged or blocked by the system.
  • Example: Words like “hurt” may be considered sensitive and can trigger content moderation or rejection depending on the context.


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Environment

  • SAP SuccessFactors HCM Suite
  • AI Generative Content 

Keywords

AI Generative content, Text Analyzer, harmful words, Analyze Text, AI-assisted writing, SuccessFactors, Platform, Locale Mismatch, language, English (UK), English (US), AI-generated suggestions, neutral, non-harmful contexts, product enhancement  , KBA , LOD-SF-PLT-GAI , Enabling Generative AI in SuccessFactors , Product Enhancement

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