SAP Knowledge Base Article - Public

3664856 - Restrictions and Designs of Geofencing for Clock Time

Symptom

This KBA lists some of the known restrictions and designs in regards of Geofencing for Clock Time, which was delivered with 2H 2025 release.

  1. Is Geofencing supported by SAP SuccessFactors web application?
  2. What are the maps supported by Geofencing for rendering the maps ?
  3. Is Geofencing supported for all the countries and regions ?
  4. Is Precise Location mandatory to utilize Geofencing on SAP SF mobile application ?

Environment

SAP SuccessFactors Time Tracking - Clock In Clock Out

Resolution

  1. Is Geofencing supported by SAP SuccessFactors web application?
    No.
    Currently, geofencing for clock time is only supported on SAP SuccessFactors mobile application. 
    Please make sure to upgrade your SAP SuccessFactors mobile app to the latest version to fully utilize the geofencing functionality.
    To sum up, geofencing is not considered if you clock from SAP SuccessFactors web application, even when you are accessing this SAP SuccessFactors web application from browser on your mobile device.
  2. What are the maps supported by Geofencing for rendering the maps ?
    Currently only Google Maps is supported by geofencing.
  3. Is Geofencing supported for all the countries and regions ?
    No.
    As currently Google Maps is the only one used for rendering maps in the application, geofencing is only supported in the countries and regions where Google Maps can be used.
    NOTE: The geofencing feature is deactivated for DC30.
  4. Is Precise Location mandatory to utilize Geofencing on SAP SF mobile application ?
    Yes. Precise Location is mandatorily requested by geofencing.

See Also

KBA 3657214 - SAP SuccessFactors Time Tracking and SAP SuccessFactors EC Time Sheet Release FAQ - Second Half 2025 (2H 2025)

KBA 3669448 - SF Time Tracking: Limitation in the Number of Geofences

Keywords

geofencing, geo, fence, fencing, punch, clock, time, event, in, out, cico, location, area, geofence, mobile, web, app, prevent, prevention, within, near, desired, expected, boundary, circular, polygonal, shape , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , LOD-SF-TTR , Time Tracking , Problem

Product

SAP SuccessFactors Time Tracking all versions