SAP Knowledge Base Article - Public

3664874 - Display order of pending approval record and normal record for the same effective start date in Manage Data page

Symptom

  • Pending approval record is displayed below the normal record even if the pending approval record is modified from the normal record.
  • The Pending approval record has the same effective start date with the original normal record.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. In manage data page, modify one normal record with the same effective start date
  2. Submit the workflow for the modification
  3. Note that the record which is pending approval is displayed below the original normal record

Resolution

As confirmed with Engineering team, it is expected behavior that when P (Pending Approval) and N (Normal) records are on same date, P records display after original record in manage data page. 

Keywords

MDF workflows, SAP SuccessFactors, Same effective start dated, Pending data, Manage data, Workflow approval, Display order , KBA , LOD-SF-MDF-WFL , Custom Object based Workflows , Problem

Product

SAP SuccessFactors HCM Suite all versions