SAP Knowledge Base Article - Public

3665226 - Item is recommended via assignment profile by administrator, but not displayed in user's view - SuccessFactors Learning

Symptom

  • Learning administration goes to Assignment profile -> Recommendations and added Items, Programs or Collections for recommending to a group of user. 
  • Some users can see the recommended item on Learning homepage, but others cannot see. 

Environment

SAP SuccessFactors Learning

Resolution

Users don't have corresponding library access won't be able to view the recommended items. And this is expected behavior.

To solve the issue, admin needs to add the items to the library that users have access to.

Or, admin needs to add the corresponding library access to users.

See Also

Adding Administrator Recommendations in SAP SuccessFactors Learning

Keywords

suggested for me, admin recommendation, library access, hidden, catalog , KBA , LOD-SF-LMS-LRR , Recommendations , Problem

Product

SAP SuccessFactors Learning all versions