SAP Knowledge Base Article - Preview

3665257 - Unicode characters, like Arabic, Hebrew,.. appear as square when scheduling a publication to PDF or PPTX format in SAP Analytics Cloud (SAC)

Symptom

  • Unicode characters, like Arabic, Hebrew, Japanese,... appears as squares in the PDF document attached to the broadcast email. 
  • Arabic, Hebrew, Japanese characters appear garbled when scheduling a publication to PDF or PPTX  format in SAP Analytics Cloud (SAC)
  • Non-ASCII characters appears correctly when exporting the story to PDF or PowerPoint. The issue only occurs when broadcasting the story to PDF or PowerPoint.


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Environment

SAP Analytics Cloud 2025.14.17

Product

SAP Analytics Cloud all versions

Keywords

sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software, Unicode (UCS-2 BE / UTF16 BE , UTF, Chinese, Arabic, Ascii, non-ascii, Hebrew , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

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