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3665398 - Story Report Widgets Fail with "BatchId Not Found" Error in People Analytics

Symptom

  • When running Story reports in SAP SuccessFactors People Analytics, some widgets fail to load and display an internal error.
  •  
    In the browser network trace or developer tools, the following error may appear: 
    {
      "Messages": [
        {
          "Type": 2,
          "Number": 42014,
          "Text": "Internal error occurred while processing.",
          "DetailedError": "Caught exception : exception 42233: BatchId not found. : Response queue is not found.\n"
        }
      ]
    }
  • This issue may occur intermittently or consistently across Story reports.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors

    • SAP SuccessFactors People Analytics

Product

SAP SuccessFactors People Analytics 2505

Keywords

ERROR_CODE 42014 Caught exception : exception 42233: BatchId not found. : Response queue is not found, story, people analytics, report, query batching , KBA , HAN-DB-ENG , SAP HANA DB Engines , LOD-SF-ANA-SAC , Stories in People Analytics , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem

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