Symptom
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When running Story reports in SAP SuccessFactors People Analytics, some widgets fail to load and display an internal error.
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In the browser network trace or developer tools, the following error may appear:
{ "Messages": [ { "Type": 2, "Number": 42014, "Text": "Internal error occurred while processing.", "DetailedError": "Caught exception : exception 42233: BatchId not found. : Response queue is not found.\n" } ] } -
This issue may occur intermittently or consistently across Story reports.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
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SAP SuccessFactors
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SAP SuccessFactors People Analytics
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Product
SAP SuccessFactors People Analytics 2505
Keywords
ERROR_CODE 42014 Caught exception : exception 42233: BatchId not found. : Response queue is not found, story, people analytics, report, query batching , KBA , HAN-DB-ENG , SAP HANA DB Engines , LOD-SF-ANA-SAC , Stories in People Analytics , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem
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