SAP Knowledge Base Article - Preview

3665428 - Unable to add attachments during service call creation in the Planning & Dispatching Board

Symptom

  • In the Planning & Dispatching Board at Service Call creation screen it is not possible to add attachments.
  • Only the "General Information" and "Skills" tabs are visible during the Service Call creation process, there is no option to add attachments.


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Environment

SAP Field Service Management

Product

SAP Field Service Management 1.0

Keywords

attachments, service call, creation, add attachments, skills tab, general information tab, standard behavior, functionality, not available , KBA , CEC-SRV-FSM-PD-SCA , ServiceCall application , How To

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