SAP Knowledge Base Article - Preview

3665459 - GEN AI Feature Restrictions Based on Business Roles

Symptom

After removing role sap.crm.service.mlScenarioManagementGenAIService from a user you still can view Generative AI features.


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Environment

  • Sales Cloud V2.
  • Service Cloud V2.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Generative, AI, GEN, user, role, adaption, settings, admin, GenAIService, SAP AI Units. , KBA , CEC-CRM-ML , Machine Learning for SAP Sales/Service Cloud , Problem

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