SAP Knowledge Base Article - Preview

3665527 - Error "the virus scanner is not set up correctly, and all file uploads will be ignored until corrected" during export/import of QB Queries - SAP SuccessFactors Agent Lifecycle Management

Symptom

While trying to export and import QB Queries within HANA environments, following error is encountered:

"The virus scanner is not set up correctly, and all file uploads will be ignored until corrected." 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

 


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Agent Lifecycle Management on Hyperscalers
       

Product

SAP SuccessFactors Agent Lifecycle Management 2025

Keywords

Clam Antivirus, virus scanner error, file upload ignored, sap successfactors incentive management, antivirus configuration, QB Query import, antivirus.app, file upload issue, sap commissions, object migration error, sap incentive management, antivirus setup, antivirus configuration, Trend Micro , KBA , CEC-SAL-PPO , SuccessFactors Agent Lifecycle Management , CEC-SAL-PPO-TITAN , SPM Titan, Ref Architecture and Migration, ALM , Problem

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