SAP Knowledge Base Article - Preview

3665724 - Error "platform.exporterror" when retrieving model data from SAP Signavio Process Manager API

Symptom

When fetching model data from the Process Manager API using the /model endpoint, the below error message is received. This also applies when using the spm-client in a JavaScript task in Process Governance to retrieve model data.

Error message: "An error occurred. (platform.exporterror)"


Read more...

Environment

  • SAP Signavio Process Manager
  • SAP Signavio Process Governance

Product

SAP Signavio Process Governance all versions ; SAP Signavio Process Manager all versions

Keywords

process governance, javascript task, platform.exporterror, modelId, directory ID, error message, API call, SPM, SPG, Process Manager API , KBA , BPI-SIG-PG-JS , JavaScript for SAP Signavio Process Governance , BPI-SIG-CA-API , REST-API for SAP Signavio , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.