3665896 - Approval Process Enabled but EMME Records Still Not Editable After Synchronization

The approval process has been activated in SAP Field Service Management for EMME records such as: 

• Time Effort
• Material
• Mileage
• Expense

After a technician creates an EMME record and synchronizes the mobile application, the record can no longer be edited. However, the approval process is successfully enabled — meaning the EMME record should normally remain editable at this stage.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Field Service Management (FSM)

EMME, approval process, SAP Field Service Management, FSM, mobile app, synchronization, edit EMME record, modify EMME record, read-only, approval object, business rule, policy group, permissions, authorization, READ ALL, READ OWN, technician access, backup and restore, snapshot, record locked, mobile synchronization issue , KBA , CEC-SRV-FSM-MSYNC , Mobile Sync API , CEC-SRV-FSM-ADM , FSM System Administration , Problem