SAP Knowledge Base Article - Preview

3666064 - Proactive support cases created within Preventive Customer Risk Mitigation (PCRM) initiative

Symptom

A proactive case gets created on SAP side referring to issues detected in an SAP Commerce Cloud environment.


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

PCRM, Preventive Customer Risk Mitigation, Proactive Support , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , How To

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