SAP Knowledge Base Article - Public

3666164 - Inconsistent Read-Only Behavior in Sales Orders – Some Remain Editable

Symptom

Some Sales Orders marked as Read-Only can still be updated, while others with the same Read-Only flag cannot.
When the Sales Order is "In Progress", the following error appears in Data Workbench (DWB): “Change of party with role Sales Unit is rejected because read-only.”

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Data Workbench (DWB) → Update → Sales Orders.

  2. Select a Sales Order that is marked as Read-Only (status In Progress or Completed).

  3. Try to update the Sales Unit or another party field.

  4. Observe the following behavior:

    • For some orders, the update is allowed, even though the Read-Only flag is active.
    • For other orders, the following error message is displayed:
      “Change of party with role Sales Unit is rejected because read-only.”

Cause

It happens when, in Business Configuration → Sales Orders → Maintain Document Type, the Maintenance Mode is changed from External to Internal & External, which is not recommended.  As a result, inconsistent system behavior may occur, allowing changes in some completed orders.

This behavior occurs because some Sales Order document types are corrupted.

Resolution

Avoid using the affected document types and create new ones instead. Completed orders created with those types cannot be modified, which is expected system behavior.

Keywords

Sales Orders, Read Only Flag, Data Workbench, Sales Unit, In Progress Status, Completed Status, Maintain Document Type, Maintenance Mode, Internal and External, External Mode, Business Configuration, Corrupted Document Types, Update Sales Orders, Error Message, System Behavior , KBA , LOD-LE-CQP-CO , Lean Sales Orders , Problem

Product

SAP Cloud for Customer core applications 2508